Frequently Asked Questions
At Think Designs, transparency is everything, below is a list of the most frequently asked questions we received. If you have any questions please call us at 919-606-1339.
At Think Designs, transparency is everything, below is a list of the most frequently asked questions we received. If you have any questions please call us at 919-606-1339.
Yes, you may. We do accept all credit cards and ACH transfers
Yes, we do! We partnered with Shopify and Big Commerce to offer a robust platform that can handle your credit card, inventory, taxes, plus a 24/7 help desk. Both platforms run on a web browser, which means that there is no software to install on your desktop or laptop computer, and you can manage your store from anywhere (so long as you have an internet connection). You can easily manage your website without knowing any code.
Websites paid in full have two options, we can continue to host your website or migrate your website to a different hosting provider. To learn more about hosting, click here.
When you host with us, and if your website would be compromised we act quickly to remove the malware and clean your website.
Logos are provided in the following formats, EPS, AI, PNG, JPG, PDF, GIF, SVG, and WMK. To learn more about the different file types, click here.
The average time is between 30 – 90 days, depending on your schedule. The average website has four milestones, each milestone requires a sign-off before starting the next milestone.
Yes, we do! We work with local and national print companies to provide you the best price and product.
Yes, we do! At Think Designs, we believe in redundancy. All websites have daily backups and bi-monthly backups to an external server.
Yes, we do! All graphic assets are recorded and archived.
That varies depending on how popular your products/services are and your target location. If your product and services are unique in a mid to small city, achieving page one on Google can be fast.